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20
Ways to Make Yourself More Memorable
by Arnold Sanow, MBA, CSP
Dale
Carnegie who wrote the book, "How to win friends and influence
people" shared how he won a major sale by making himself memorable in a
positive way. While sitting at dinner he started talking with a gentleman at
his table. The man at his table spoke for four hours while only allowing
Dale Carnegie the opportunity to speak for only about two minutes. After
four hours the man stated to everyone, "Dale Carnegie is the best
conversationalist I've ever met". By being an active listener Dale
Carnegie was not only portrayed as a great conversationalist, but the man
instantly took a liking to Dale Carnegie. Since Dale was interested in him
he was interested in Dale and later he provided Dale Carnegie with a great
sales opportunity.
You
too can make yourself memorable to everyone you meet. By following the
guidelines below, you'll not only be more memorable, but you'll get more
clients, keep them and get enthusiastic referrals. Start these TODAY!
-
Introduce
yourself to others. No matter where you are act like you're the host. Be
the first to say hello.
-
Make
an extra effort to remember people's names. As Dale Carnegie says,
"the sweetest sound to a person is their name."
-
Use
eye contact and smile upon meeting someone. The best way to build
rapport is through eye contact.
-
Make
everyone feel important by paying full attention to him or her.
President Clinton is a master of this. When you talk to him, he makes
you feel like you are the only person in the room.
-
Show
others that you are enjoying your conversation with them. Don't yawn,
look bored or have a case of roving eyes.
-
Show
curiosity and interest in others.
-
Listen,
Listen, Listen. You not only become more likeable, but you really start
to understand the persons wants, needs and desires.
-
Be
enthusiastic about things and life to others. People will gravitate to
those upbeat, positive and cheerful people.
-
Display
your sense of humor. People remember humor six times longer than regular
conversation.
-
Be
able to speak on a variety of subjects. Keep abreast of current events.
-
Speak
concisely. Be able to tell people what you do in a few short sentences.
-
Speak
their language. Talk in terms of their communication style. For example,
if someone just wants the facts, don't go into a lot of stories and
anecdotes.
-
Be
tolerant of peoples beliefs if they are different from yours
-
Invite
people to join you for lunch, dinner and other social events
-
Ask
them for their opinions
-
Don't
interrupt
-
Have
positive body language. Use the SOFTEN technique. S=smile, O=open
posture
F=forward lean, T=stay out of their territory, E=eye contact, N=nod to
show understanding.
-
Be
yourself. Enjoy the conversation
-
Give
them more than they expect. In other words, under-promise and over-deliver.
-
Compliment
others about what they are wearing, doing, or saying, but be sincere.
Arnold
Sanow, MBA, CSP (certified speaking professional) delivers content driven,
interactive and entertaining keynotes, seminars, training programs,
facilitations and
consulting. He assists companies and organizations in attracting customers,
keeping
them through exceptional customer service, and in promoting a positive and
profitable
work environment. For more information about his programs call 352-438-0261
e-mail
[email protected]
or
visit
www.ExpertSpeaker.com/Speakers/sanow.htm
ExpertMagazine.com 2001
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