Article Archive
Leadership
A Checklist for Changing Me to Change Them
We can't build a team or organization that's different from us. We can't make them into something we're not. Failing to follow this principle is the single biggest reason that so many team and organization change and improvement efforts flounder or fail. The changes and improvements we try to make to others must ring true to the changes and improvements we're also trying to make to ourselves.
Mar 1, 2012 - 7:33:19 PM
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Networking
Winning at Working--Relationship Basics
Since she'd been referred by a good client, I rearranged my schedule to accommodate a phone meeting for what she described as a "pressing decision" about a potential business endeavor I had experience with. The day before our appointment, the call was confirmed and it was verified that she would call my office at the arranged time.
Mar 1, 2012 - 4:29:28 PM
Communication
The Art of Asking Questions
Mastering the Art of Asking Questions is essential if you want to succeed. It's not simply a matter of getting in the habit of utilizing questions in your interactions with people. It's really about learning how to ask the right questions at the right time.
Feb 28, 2012 - 1:08:10 PM
Career Management
Occupy Wall Street Protesters Destroy Their Job Hunting Prospects
Occupy Wall Street protesters will have a hard time job hunting and getting jobs. They display many behaviors employers NEVER want in people they hire. How can protesting in Occupy Wall Street result in harming future job hunting prospects? Find out how.
Dec 29, 2011 - 12:15:06 PM
Leadership
Executive Blind Spots
Blind spots can severely impact an executive's strategic vision, their course of action, and their rate of success. They impact decision-making and creativity (or lack thereof) in solving problems and they act to limit the strategic initiatives we are willing to consider. They even affect how we relate to others - hampering our leadership effectiveness, our political adeptness, and our executive presence.
Dec 16, 2011 - 3:23:13 PM
Industry News
Chicago Convention & Tourism Bureau Unveils New Brand and Marketing Strategies to Elevate Chicago as a Global Destination
Increase in Tax Revenues Expected as a Result of More Visitors to Chicago.
Dec 8, 2011 - 12:45:29 PM
Career Management
Winning at Working--Don't Settle
Chuck was the best of the twenty-four candidates. Still, he didn't have exactly what I was looking for and my instincts warned me of his unusual personality. Yet the skills required for the job were specialized and he had most of them, and I'd been interviewing for five months, and my boss wanted the position filled before the budget process started. No, he might not be perfect, but he would be ok.
Dec 5, 2011 - 7:29:31 PM
Sales/Marketing
Sell More by Making Your Service Tangible
One of the things I learned about selling services, is you keep more customers if you find ways to make your intangible service more tangible.
Dec 3, 2011 - 5:19:10 AM
Public Relations
Wake up Your Audience
Why do you make presentations? Is it your idea? An assignment? A necessity? Part of your job? Of course there must be a reason for each presentation: to sell...to educate...to motivate. But to what kind of audience?
Dec 1, 2011 - 11:47:14 PM
Leadership
A Process for Continuous Innovation and Controlled Chaos is Built on a Service
Today's leading organizations are knowledge creating companies that thrive on continuous innovation. It's a big competitive edge. New products and services can be "knocked off" or copied. But it's much harder for competitors to duplicate a management system and corporate culture that produces a continuous stream of successful product and service improvements, innovations, adaptations, and extensions.
Nov 19, 2011 - 8:08:11 PM
Coaching
Coaching - It's Not BAU
If you have people working for you, one of the most important and overlooked opportunities you have is to coach your people.
Sep 30, 2011 - 2:38:00 PM
Negotiating
From Deadlock to Deal:NEGOTIATING SKILLS AT WORK
Who would you like to influence? Your colleagues? Your customers? Your boss? Your board? The "powers that be?"
Sep 29, 2011 - 7:17:00 AM
Motivation
How to be a Master Motivator
At the very core of all productive activity is -- you guessed it MOTIVATION.
Sep 25, 2011 - 7:09:00 AM
Technology
WHERE TECHNOLOGY LEADS - Eight Future Catalysts
Welcome to a new era in business. In a marketplace more competitive than ever, with diminishing gross profit margins, organizations are looking to form and sustain relationships with other businesses that will help them keep their competitive edge.
Sep 6, 2011 - 10:41:00 AM
Change
KEEP FIRED UP THROUGH CHANGE!
Three secrets for powerful, effective change management.
Aug 24, 2011 - 2:25:00 PM
Career Management
Re-tooling Your Career After A Layoff
It was only a year ago that you were going a million miles an hour answering a gazillion emails and figuring out whom to blow off your call list. Now, you�re at home flipping the channels wondering how you�re going to make the next car payment on the BMW. The bedroom back at your folk�s house is starting to look cozy.
Aug 12, 2011 - 9:45:00 AM
Industry News
Las Vegas Grows International Visitors
New data reveals record international visitation for Las Vegas.
International Visitors Now Generating 27 Percent of Tourism Revenue
Jun 30, 2011 - 10:10:29 AM
Career Management
"Tell me About Yourself . . . "
Interviewing Skills That Get You the Job Offer
Jun 11, 2011 - 3:59:00 PM
Career Management
Charlie Sheen's Great Advice For Job Seekers
Charlie Sheen's two key phrases give job hunters wonderfully wise advice. How could a celebrity on a wild streak with drugs, porno stars, and hookers give tips to job seekers?
Dr. Mercer reveals the answers.
May 1, 2011 - 3:27:08 PM
Leadership
Instilling Pride ~ A Key to Eliciting Excellence
Eliciting excellence in others is the essence of leadership, and one of the most effective means of eliciting excellence is to instill a sense of pride in those around us. Instilling pride has a myriad of benefits...
Apr 26, 2011 - 9:03:27 AM
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